PropEzy Privacy Policy
Last Updated: November 2020
HOW WE PROTECT YOU
PropEzy, owned by East O Limited (collectively “PropEzy”, “we” or “us”) is committed to protecting the privacy of information and data that may be used to identify you, your personal information. We collect information about you when you use our mobile applications, websites and other products and services (collectively, the “Platform”).
The intention of this privacy policy (the “Privacy Policy”) is to disclose our information-gathering practices and describe how we use your personal information.
INFORMATION WE COLLECT
- Information for use of Our Platform: When you create an account or profile on our Platform, you may provide personal identifiers, such as your first name, last name, email address, date of birth, phone number, picture, login password, address or geographical location, and other similar personal information.
- Information for Identity Verification: In connection with creating and maintaining the security of our services, enabling you to make payments, and complying with other various regulatory requirements, you may be required to provide us with information that can be used to verify your identity, such as images of your government-issued ID, passport, national ID card, birthdate, and other authentication information.
- Information for Purposes of Payment Services: To use certain of our payment services, or to make payments to us, you may be required to provide us with financial information, such as your credit card information. We may also capture additional information when you make payments, such as card type.
- Information Revealed in Our Communities: When you participate in our communities (help centers, community feeds, classifieds, etc.), you may choose to disclose and provide many different types of personal information that can be used to identify you.
- Information Provided when You Otherwise Interact with Us: You may provide us with personal information when you fill in forms, respond to surveys, participate in promotions or research opportunities, communicate with our customer service teams, or use other features of our services.
HOW WE WILL USE YOUR INFORMATION
We do not use or reference your information or Business Data except to provide, improve, develop, and market our services. We may use information held about you in the following ways:
- To provide you with information, products or services that you request from us or which we feel may interest you as a member of your community.
- To provide you with location-based services, such as advertising, search results, and other personalized content.
- To carry out our obligations arising from any contracts entered into between you and another entity using our Platform or between you and us.
- To improve our Platform and to deliver a better and more personalized service to you.
- To ensure that content from our Platform is presented in the most effective manner for you and the device you use to access our Platform.
- To notify you about changes to our Platform.
- For any other reason which we deem necessary to enhance your experience of the Platform.
WHO WE SHARE YOUR INFORMATION WITH
We do not share your information or Business Data with anyone except as is necessary to provide our services. We do not and will not sell your information or Business Data.
- Service Providers: We use a variety of third-party service providers to help us provide our services, and these third parties may require your information or Business Data for such purposes.
- Legal and Regulatory Disclosures: We may disclose your information or Business Data to courts, governmental authorities, tax authorities, or third parties, if and to the extent we are required or permitted to do so by law.
- Business Transfers: If we are involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, we may sell, transfer or share some or all of our assets, including your information and Business Data.
HOW WE STORE YOUR INFORMATION
The Information that we collect from you may be transferred to, and stored at, a destination outside of the UAE. We will store your Information for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law.
HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?
You are able to access a broad range of information about your account and your interactions with the Platform for the purpose of viewing and, in certain cases, updating your Information.
WHAT SECURITY MEASURES WE APPLY
Your PropEzy profile is password-protected so that only you and authorized service provider employees have access to your account information. PropEzy or service provider staff will never proactively reach out to you and ask for any personal account information, including your password.
WHAT IF WE CHANGE OUR PRIVACY POLICY?
Our business changes constantly, and our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on the Platform and each such change will be effective upon posting on the Platform.
CONTACT US
If you have any questions, comments, and requests related to this Privacy Policy, or if you have any complaints related to how PropEzy processes your personal data, please contact us at wecare@propezy.com.